Marc Williams, Director, AI and Legal Innovation

Marc Williams

Director, AI and Legal Innovation candidate, EnRoute Growth Platform Chief Digital and AI Officer

Marc.Williams@EnRoute.Global · linkedin.com/in/marcrwilliams · +1.703.989.9728 · McLean, VA

Profile

Thirty-five years building, shipping, and governing enterprise technology programs targeting the Director of AI and Legal Innovation mandate at Modern Family Law. I run the operating model, the cadence, and the board-grade reporting that turn an AI mandate into measurable quarters. Authored the EGP AI Operating Framework and shipped it across ten industries.

Career Highlights

• Operationalized an AI-first enterprise blueprint adopted across ten industries, with 300 percent improvement in pipeline engagement and 40 percent gain in sales velocity.
• Launched EnRoute AI Labs and moved 50-plus AI use cases from prototype to production under measurable telemetry.
• Stood up Marriott's first DevSecOps Pod and brought solution design through operational readiness in 90 days, protecting $180M in China-channel revenue under cross-border data-transfer regulation.
• Application rationalization for AstraZeneca and MedImmune; reduced total cost of ownership by 35 percent and the application estate by 44 percent across a $70M portfolio.
• Strategic direction for Kaiser Permanente Health Foundation; 300-plus projects and annual budgets above $100M across application development, business intelligence, SOA architecture, infrastructure upgrades, and data warehousing.

Core Competencies

Generative AI Strategy, Agentic Architecture, AI Governance, Responsible AI, Multi-LLM Orchestration, Vector and RAG Pipelines, MLOps and Drift Monitoring, AI Capability Maturity Model, C-Suite Operating Leadership, Board and ExCom Reporting Cadence, Enterprise Program Delivery, M&A Integration and Cutover, Vendor and Supply-Chain Governance, Cybersecurity and Zero-Trust, AI Operating Framework Design, Customer-Zero Feedback Loop, AI strategy, AI governance, AI implementation, AI roadmap, workflow automation, workflow orchestration, process automation, generative AI, OpenAI, Anthropic, vector databases, RAG, prompt engineering, document automation

Recent Experience

EnRoute Growth Platform · Founder, Chief Digital and AI Officer, VP Transformation and Innovation PMO (January 2025 to Present)

Founded and operate an AI-native growth platform serving healthcare, professional services, SaaS, financial services, education, and home services. Authored the EGP AI Operating Framework (four-lens governance, Customer-Zero feedback loop, multi-LLM fallback, vector-RAG with drift monitoring) and shipped it through real P&L decisions.

• Operationalized an AI-first enterprise blueprint across ten industries, 300 percent lift in pipeline engagement, 40 percent gain in sales velocity.
• Transitioned 50-plus AI use cases from prototype to production under measurable telemetry.
• Built the EGP AI Governance Council, responsible-AI framework, compliance standards, centralized use-case repository.

EnRoute Family Office · Chief Financial Officer, VP PMO and M&A Professional Services (November 2022 to December 2024)

Owned financial stewardship and operational excellence across a portfolio of strategic initiatives and M&A engagements. Delivered fractional CFO, CIO, CMO, and CTO services to startup and SMB clients.

• Managed the contractual supply-chain ecosystem: 3,500 manufacturers, 250 cloud providers, 500-plus vendor relationships.
• Led pro-forma stabilization, working-capital and liquidity analysis, debt-like reviews, warranties and indemnities diligence on multiple deals.
• Built financial models specialized in cost-driven analysis and capacity planning.

EnRoute Global Exchange · Chief Information and Digital Officer (April 2020 to October 2022)

Led digital transformation and IT governance across 20 global solution centers. Practice leader for ServiceNow implementations, data-center build and decommissioning, M&A, and cybersecurity.

• Stood up Marriott's first DevSecOps Pod in 90 days protecting $180M in China-channel revenue.
• Managed 1 million SKUs, 3,500 manufacturers, and 10,000 brands into a Cloud Marketplace and Master Data Management estate.
• Took over a failed Big Four engagement as Chief Transformation Architect at Gore Manufacturing.

Pro-Ture Consulting Services · Senior Vice President, Head of Technology Portfolio and Project Delivery (June 1991 to April 2020)

Three decades of practice leadership; aggregate customer program budgets above $1 trillion. Hospitality and Supply Chain Practice Lead (2017 to 2022); M&A Practice Lead and Senior Management Consultant prior to 2017.

Education and Professional Development

• Computer and Electrical Engineering, Honors Program, Drexel University
• Intellectual Property and International Law, LaSalle University (Online)
• Project Management Institute, Carnegie Mellon Software Engineering Institute
• FreshBooks Collaborative Accounting Certification, Xero Certified Advisor